Documentation
故障排除
How to monitor sync and fix common issues.
请求页面
Shows active and completed sync requests. Click error icon for details. Retry or clear requests.
日志页面
Application logs with filter and search. Export for support. Clear logs.
事件未同步
Check status is Ready (not No mapping). If No mapping, add or enable a mapping rule. If Error, check Requests for details.
授权错误
Reconnect provider: Settings → Channels, connect source or target again (OAuth or credentials). For Jira check token/session.
同步似乎卡住
Open Requests page. Clear active requests if needed (with confirmation). Run Scan and Sync again. Check Logs for errors.