Support
Help with the Vremya.io extension: bug reports, account questions and how to reach us.Contact support
Write to us and we answer within two business days (Mon–Fri), in English or Russian.
Email support — support@vremya.ioWhat to include
These four lines usually let us reproduce a problem on the first try.
- Extension version (chrome://extensions) and browser version.
- The services involved, for example Outlook Web → Jira.
- What you did, what you expected, and what happened instead.
- An export from the Logs page and the error text from the Requests page.
Check the docs first
Most sync problems — a missing mapping, expired authorization, a stuck queue — are already covered there.
Your data
Calendar and issue data stays in your browser and goes only to the services you connect. Error reports are anonymous and can be switched off in the extension settings.